For over 50 years, George Matick Chevrolet has been the Chevy dealership Greater Detroit drivers return to again and again -- and the reviews speak for themselves. As a family-owned and -operated Chevy dealer in Redford Charter Township, we've built our reputation one genuine customer experience at a time. Whether you're shopping for a new Silverado, leasing an Equinox or bringing your vehicle in for service, the experience here is consistently described as honest, pressure-free and thorough.
Real feedback from real drivers is the most powerful proof of what we deliver. Read on to see what our customers are saying.
What Drivers Are Saying About the Sales Experience
Buying a car is one of the biggest financial decisions you'll make, and our sales team approaches every interaction with that in mind. Transparency is a cornerstone of how we do business, and customers notice. Wallace M. puts it plainly: "Transparent! Transparency is crucial when making a large purchase. Our sales team was absolutely fantastic to work with. I've never had an easier time buying a vehicle. This was my first brand new vehicle purchase in 20 years and they made everything a piece of cake. I never lost confidence in them. The finance manager was great! I was in and out and she had everything done and taken care of. Absolutely great team of people. I purchased a brand-new Equinox EV and live 2 hours north of the dealership. I had to rent a car to get down. Since this team of individuals was so professional and prepared, I was out of a rental and into my new car instantly. Highly recommend the people at Matick Chevrolet to take care of your vehicle purchase!" (Google Review)
That no-games, no-gimmicks approach runs through every deal. Hanna A. describes a sales experience that felt personal, not transactional: "Our salesperson struck the perfect balance of professionalism while still making me feel like I was talking with a friend. It was clear that his priority was helping me find a vehicle I truly loved, while also respecting my budget. He went above and beyond by showing me options outside of my original choices and was completely transparent about cost. I drove off in my 2023 Trailblazer RS, and I couldn't be happier." (Google Review)
Even customers who came in with hesitation left with confidence. One shopper shares, "The process of purchasing a used vehicle can be an unsettling one. But once I found Matick Chevrolet and our salespersons online through the AAA Auto Buying Program, that process became far less stressful. Our first salesperson worked tirelessly and diligently with me until we agreed upon a particular vehicle and a final price. Our second salesperson took over from there to finalize all the details and to ultimately connect me with my new vehicle and the keys. Every step of the way, both salespeople treated me with kindness, patience, respect, and professionalism. I never felt pressured or rushed by either. Over and above the call of duty, and for no additional fee, our second salesperson drove across town to pick me up and bring me to Matick Chevrolet where we took care of the paperwork. From there I drove back home in my new vehicle." (Google Review)
Browse our new Chevy inventory to find your next vehicle, or explore our used cars, trucks and SUVs -- with over 300 pre-owned options available, you're sure to find something that fits both your lifestyle and your budget.
Going Above and Beyond When It Matters Most
Some of the most meaningful reviews come from customers who needed more than just a car -- they needed someone in their corner. Ciera L. found that person when she came to Matick Chevrolet under difficult circumstances: "A few days before Christmas my car was stolen and smashed up. Prior to this occurring, I've never had my car stolen so all of the process and procedures were new to me. My insurance company wasn't the most pleasant during this time which added more frustration and stress to an already difficult situation. In the midst of the insurance company totaling my car out, I had to obviously search for a new one. Luckily, I came across Matick Chevy. God knew I needed someone who was understanding and kind to help my nerves. Our salesperson was that person! She is heaven sent. We connected about a car I was interested in and she not only was patient in working with me she also recommended an insurance company with lower rates to help my pockets out! I love a good deal… Customer service was a 10/10 for me." (Google Review)
That same level of commitment extends well beyond the initial sale. S.R. discovered this firsthand when a warranty issue arose after a used car purchase: "From the time I made the call to ask a question regarding the extended warranty purchased at Matick when the used car was bought, our salesperson got us in touch with the service manager, who quickly towed the car from another dealer (where it sat for two weeks) and our service advisor was assigned to my case. The car was quickly assessed and the dealer worked with the warranty company and provided a free rental (had rented a vehicle for 2.5 weeks prior). It took a week or so, and the replacement of the engine was approved and a week later, the vehicle was ready. To say this dealership went over and beyond is an understatement. They were terrific from my first call and beyond. Thank you for the best customer service!" (Google Review)
George Matick Chevrolet Service Reviews
Our certified Chevy service department earns just as much praise as our sales floor, and for good reason. Michigan's largest, most state-of-the-art Collision & Auto Body Center is right here in Redford Charter Township, backed by a team that takes its craft seriously and treats every customer with care.
M.R H. sums up what sets our service team apart: "The service advisor kept me up to date step by step, he even called a Lyft when I told him I was walking to the dealership. It's that attention to details that helps a service rep stand out! This, hands down, has to be the best experience I've ever had at a dealership. George Matick is my new go-to for service and, when the time comes, a new car. Thank you to the service advisor and the mechanics that made me a forever customer." (Google Review)
First-time service customers are welcomed with the same level of care. Jane B. shares, "I would like to thank my service advisor for his professionalism during my visit. This was my first service on my Tahoe, and I was nervous about it. He was very accommodating to me. I appreciate his sharing with me things to look out for, as my car was previously owned. I would recommend their team. They were accommodating and the place I saw was clean." (Google Review)
Even performance enthusiasts who are typically hard to impress walk away satisfied. One customer came in cautious and left converted: "Pretty skeptical when it comes to dealerships, read lots of reviews and did my homework before handing my C8 Corvette over. So many good things to say about the crew at Matick. My service advisor was super helpful and knowledgeable about my service and what was going to happen with the car, as well as the service technician who worked on the car. Talked beforehand, and I was confident in the work and who was doing it. 10/10 for my first service. Thanks guys!" (Google Review)
Schedule Chevy service in Redford Charter Township today! We offer available appointments every day to keep your vehicle running at its best.
More Reasons to Choose George Matick Chevrolet
The reviews tell an important story, but so do the accolades behind them. Matick Chevrolet is one of the Top 20 Chevrolet dealerships in the U.S. in sales out of more than 3,100 nationwide. This is buying power that translates directly to lower prices for our customers. We've been voted the "Best Dealership in Detroit" by Hour Detroit Magazine readers for six consecutive years and recognized as one of the Chevy brand's Dealers of the Year multiple times, an honor fewer than 30 dealerships in the country receive each year.
Because we offer the largest indoor Chevrolet Showroom in the U.S., you can shop comfortably year-round, completely out of the elements. And as one of GM's Green Dealers of the Year, our commitment to sustainability reflects the same care we put into serving our Southeast Michigan community. Our team members live, work and volunteer here -- because this is home.
Share Your George Matick Chevrolet Experience!
Had a recent visit to our Redford Charter Township showroom or service center? We'd love to hear from you. Your feedback helps us continue raising the bar and helps fellow Greater Detroit drivers make confident decisions. Whether it was a quick oil change or the purchase of a brand-new Chevy Silverado, your review makes a real difference for us and for the next customer who walks through our doors.
Ready to experience it for yourself, or have questions before you visit? Contact us online and a member of our team will be happy to help. We look forward to earning your five stars!
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